NADRA Pak-ID

Pakistan has taken another major step toward digital transformation by introducing an advanced biometric verification process for passport applicants. The NADRA Pak-ID app biometric system, launched through a collaboration between the Directorate General of Immigration and Passports (DGIP) and the National Database and Registration Authority (NADRA), now enables citizens to verify fingerprints and facial features online—without visiting any passport office.

This breakthrough digital feature aims to make the passport application process faster, easier, and more accessible for millions of Pakistanis, both within the country and abroad.

Also Read: Australian Border Force Passport System Outage Sparks Nationwide Travel Disruption

A New Digital Era for Passport Verification

The newly introduced NADRA Pak-ID app biometric system allows applicants to complete fingerprint verification from anywhere using their smartphone. Previously, fingerprint verification required a physical visit to a passport office, leading to long queues and delays.

Now, with the Pak-ID app, citizens can complete this step at home, saving time and avoiding unnecessary travel.

Fingerprint Verification Anytime, Anywhere

Applicants who wish to apply for a new passport can confirm their fingerprints directly through the app. The system is designed to work efficiently even in remote areas, offering a seamless digital experience.

Facial Recognition as a Backup Option

In case fingerprint scanning fails due to worn fingerprints, technical issues, or mobile device limitations, the app provides an alternative: facial recognition verification. This ensures that the process remains smooth and accessible for all users.

How the New System Works

To apply for a new passport and complete biometric verification, applicants must follow a streamlined process involving both the online passport portal and the NADRA Pak-ID app.

Step-by-Step Guide

1. Visit the Online Passport Web Portal

Start by accessing the official DGIP e-services portal at onlinemrp.dgip.gov.pk. Begin the application process until you reach the biometric verification phase.

2. Log Into the Pak-ID Mobile App

Once you reach the fingerprint stage on the web portal, open the Pak-ID app on your mobile device. Log in using your existing credentials.

3. Select “Online Passport” in the Biometric Section

After logging in, go to the Biometric Verification section and select the Online Passport option.

4. Enter Required Details

Provide:

• Passport tracking ID

• CNIC/ID card number

The system will then guide you through fingerprint or facial verification steps.

5. Complete Biometric Confirmation

Once the verification is complete, a confirmation message appears on your mobile app. You will then be redirected to the online portal.

6. Finalize the Application

Return to the web portal, complete all remaining steps, upload required documents, and submit your application.

This simple integration of NADRA Pak-ID app biometric system into the passport application process marks a significant milestone in Pakistan’s journey toward digitizing public services.

Online Passport Application Through DGIP e-Services Portal

The DGIP’s e-Services Portal has made passport renewal and application easier than ever. Citizens no longer need to wait in long queues or schedule visits at passport offices.

Account Registration Process

For new users:

• Click “Register” on the portal

• Enter name, email address, and mobile number

• Type in required details correctly

• Receive verification code via email

• Click on verification link

• Complete registration

Users can then log in with their credentials and start the application.

Available Application Options

The portal offers five service options, including:

• New passport application

• Passport renewal

• Reprint in case of damage

• Lost passport reissuance

• Modification request (minor changes only)

However, the system restricts major changes such as:

• Name updates

• Occupation changes

• Family details modifications

These must still be processed in person.

Rules for Online Passport Renewal

Citizens can renew their passport online only if the remaining validity is less than one year. This helps prevent misuse and ensures the renewal process follows international identification standards.

Choosing Your Preferred Passport Office

While the system is fully digital, certain cases may still require biometric verification at a passport office. To avoid traveling long distances, applicants can select their nearest office from a drop-down list.

This ensures convenience and saves time for applicants across Pakistan.

Photo and Document Requirements

To successfully submit an online passport application, applicants must follow strict photo and document guidelines.

Photograph Requirements

The video guide by the DGIP explains the rules for both men and women:

• Plain background

• Proper lighting

• Neutral facial expression

• No head covers except religious ones

File Format Guidelines

All uploaded files must meet the following criteria:

• Maximum size: 1 MB

• Accepted formats: PNG, JPG, JPEG

Failing to meet these requirements may result in the application being rejected.

Also Read: FBR Revises Customs Values on Imported Paper Categories

Why the NADRA Pak-ID Biometric System Matters

The launch of the NADRA Pak-ID app biometric system reflects the government’s commitment to modernize services and promote digital governance.

Key Benefits

• Eliminates long queues

• Reduces burden on passport offices

• Enables abroad Pakistanis to verify identity remotely

• Enhances accuracy through advanced biometrics

• Increases convenience and accessibility

This is particularly beneficial for overseas Pakistanis who previously had to visit embassies or consulates for biometric submissions.

Conclusion

Pakistan’s shift toward digital public services continues to progress with the introduction of the NADRA Pak-ID app biometric system for passports. The new system offers seamless fingerprint and facial verification, enabling citizens to apply for passports without visiting an office.

This innovation not only simplifies the process but also brings Pakistan closer to global digital standards, ensuring faster, safer, and more efficient public service delivery.